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Lab Service Specialist- Big Bend Road- Full Time Days

City:  Waukesha
Shift Type:  Days - 1st Shift
Weekly Hours:  40
Location:  Waukesha South Clinic (WAUK SOUTH)
Job Category:  Laboratory Services

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org


Hours: Monday, Wednesday, Thursday, Friday: 6:45AM-3:15PM Tuesday:10:30-7:00 Every third Saturday 8:00-11:00 (when work Saturday, Friday hours are 6:45-12:00)

Full Time Benefits

FTE: 1.00

The Big Bend Rd clinic has Urgent Care, Family Practice, Internal Medicine, Pediatrics and various specialties. 



The Lab Service Specialist performs phlebotomy on clinic patients and instructs patients for non-blood specimen collections. 


Primary Duties Include, but are not limited to:

• Draw/obtain blood specimens from patients by mean of venipuncture or capillary collection according policies and procedures
• Explains the procedure and purpose of steps being performed
• Pull orders from Electronic Medical Record (EMR), enters orders into EMR from outside providers, link orders to appointment, assign venipuncture and handling charges to the order in the EMR, close the encounter after specimen collection is complete.
• Instructs patient on maintaining proper pressure on puncture site and applies pressure bandage
• Responds to requests for blood or other specimen collection in departments within the clinic but outside of the lab.
• Prepares, Instructs patients and receives collection of all non-blood specimens
• Labels all specimens accurately and in accordance with policy and procedure
• Alerts Transportation of calls for a stat pick up of special tests that require special handling or immediate attention
• Receive all blood specimens in the LIS.



  • High School Diploma required
  • Minimum of 2 years phlebotomy experience
  • Completion of formal phlebotomy program at a technical training school or equivalent lab experience(2 years in a clinical lab environment)
  • ASCP Phlebotomy Certification preferred


ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The Way You Should Be Treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.